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Each Road Runner account can have up to 5 accounts. Configuring E-mail accounts is your responsibility and is a two-step process.

Step 1: Create a Sub Account

Your Road Runner account uses the Account Management System (AMS) which allows you to set up multiple e-mail addresses and change your password for yourself or other members of your household. 

Note: Only the Master Account can establish a Sub Account.

To access the AMS, go to http://ams-server.dc.rr.com. You will be prompted for your User ID and Password.  

1. Enter your master account User ID and Password.
   
   

2. Click Login.
   
   

3. After logging into the Account Management System, click User Management.
   
   

4. Select Create.  
   
   

5. Type in the Last name, then the First name in the appropriate boxes (whichever name you want this sub account to be associated with).  
   
   

6. Type in the User ID of your choice. Note: The User ID will become the email name for this sub account (userid@dc.rr.com). 
   
   

7. Type the new password of your choice in the appropriate box (it should be 8 characters) and then re-enter it in the appropriate box. 
   
   

8. Click Add.  
   
   

9. You will get a Confirmation screen. Check for accuracy and click the OK button.  
   
   

10. Click Cancel to exit or repeat steps 2 – 7 to create another sub account.
    

Step 2 - Configuring E-mail in Outlook Express

This step shows you how to configure Outlook Express to use the e-mail accounts you created.

1. Double click the Outlook Express icon on your desktop.
   
   
2. Click Tools, Accounts on the Express menu bar.
   
   
3. When the Internet Accounts window appears, make sure  the Mail tab is selected. Click Add, Mail.
   
   
4. The first screen allows you to specify your name as it will appear in the From field in your outgoing message. Enter you name in the box (e.g. John Doe). Click Next.
   
   
5. Type in the e-mail address for this user, username@dc.rr.com where “username” is the Road Runner user id. Click Next.
   
   
6. E-mail Server Names. The field labeled “My incoming mail server is a” should read “POP3” in the drop down list box. 
   
         Enter “pop-server.dc.rr.com” in the “Incoming 
         mail server” box. 
   
         Enter “smtp-server.dc.rr.com” in the “Outgoing 
         mail server” box.
   
         Click Next.
   
   
7. Internet Mail Logon. Enter your user name in the “Account name” box (all lower case ie.jdoe). Enter you user password in the “Password” box (all lower case). If you want Outlook Express to remember your password, check the “Remember password” box. Click Next.
   
   
8. Click “Finish” to save your settings.
   
   
9. To add another e-mail account, repeat steps 3-8.